Important Note: Because of the current situation with COVID-19, customers are most likely going to see an additional delay of 2 weeks for their orders. We will make sure that you don’t face these delays, but in some countries, the situation of the lockdown is intense so it can vary from region to region. BUT ALL ORDERS WILL BE SHIPPED AND RECEIVED. We are working around the clock to prepare and send orders . Please be informed that the delay is because of circumstances that are out of our hands. We want to continue to provide you with the best service and want to be transparent about the situation. Your safety is much more important than any products Please stay safe and keep checking our site for more information
Shipping & Transport:
We’re proud to offer FREE Worldwide Delivery services that currently operate in over two hundred international locations and islands global huge. There is no limit of order size and amount.
How do you deliver packages?
We ship the products all over the world, all shipments are made from United States, China & others.
Please note that the above mentioned times are subject to change in the Christmas and holiday seasons.
How long does transport take?
Shipping time varies via location. these are our estimates:
- Region *anticipated transport Time
- America 10-30 business days
- Canada, Europe 10-30 business days
- Australia, New Zealand 10-30 business days
- central & South america 15-30 business days
*This doesn’t consist of our 2-5 days processing time.
Do you offer monitoring statistics?
The tracking code will be provided to you with order confirmation and shipping email which you can track online anywhere within 2 to 5 days of order placement. Orders will be delivered to your home. In case you don’t receive your order and the tracking code says ‘delivered’, you can check your nearest post office.
Will my objects be sent in one bundle?
For logistical reasons, your products may be sent in separate programs.
if you have some other questions, please contact us and we are able to do our excellent that will help you out.
REFUNDS & RETURNS policy:
All orders may be cancelled until they’re shipped. if your order has been paid and you need to make a alternate or cancel an order, you have to contact us within 24 hours. Once the packaging and delivery system has started out, it can no longer be cancelled.
Our pride is your#1 priority. Therefore, in case you’d like a reimbursement you could request one if:
- in case you did not acquire the product inside the assured time(45 days now not which include 2-5 day processing) you can request money back or a reshipment.
- if you received the incorrect item you may request a reimbursement or a reshipment.
- if you do not want the product you’ve acquire you may request a reimbursement however you need to go back the object at your rate and the object should be unused.
Our policy lasts 15 days. If 15 days have passed from the delivery date, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a Return, the product must be unused and undamaged. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
– Do not send your purchases back to the label shown in the shipping package –
There are some situations where refunds are only partially refunded with the return of the item (if possible). Item is not in original condition, it is damaged or parts are missing for reasons not due to our fault. Any item returned more than 15 days after delivery.
Once you have received and checked your return, we will send you an email to notify you that we have received your returned item. We’ll also let you know whether to accept or decline your refund. If approved, your refund will be processed and the credit will automatically be applied to your original credit card or form of payment, within a certain number of days. Late or lost refunds (if possible) If you haven’t received your refund yet, first check your bank account again. Then, contact your credit card company, it may take some time before the refund is officially published. Then contact your bank. There is often some processing time before recovery is released. If you have done all of this and haven’t received your money yet, contact us at: [email protected]
Items displayed (if possible): Only items bought on normal price can be refunded, unfortunately the sales items cannot be refunded.
Exchanges (if any): We only replace items if they are defective or damaged. If you need to replace it for the same item, send us an email at: [email protected]
To return your product, email us at: [email protected]
You will be responsible for paying your own shipping cost for returning your item. Shipping costs are not refundable. If you received a refund, the return shipping cost will be deducted from your refund amount. Depending on where you live, the time it takes for your mutual product to arrive may vary. If you’re sending an item in excess of $ 75, you should consider using a shipping service to track or purchase a shipping insurance. We do not guarantee that we will receive your returned item.
Kindly Contact Us before returning any items. We will provide you with all the necessary details! Happy shopping!